Terms And Conditions

TERMS AND CONDITIONS

Welcome to the offbeatuk.com website. This Website is owned and operated by VCare Trip Pvt Ltd Please read the terms of use agreement carefully. By using the website and availing of the services mentioned on the website you agree to be bound by the terms and conditions mentioned herein.
OffBeatUK a product of VCare Trip Pvt Ltd are the possessors of the website, our registered office at – B-257, Street Number 3, Narwana Road, I.P.Extension, Delhi, 110092, INDIA
These Terms of Use constitute a binding contract between you (hereinafter referred as “User” /“You”) and www.OffBeatUK.com a product of VCare Trip Pvt Ltd (hereinafter referred as “OffBeatUK”) with regard to your use of its website www.OffBeatUK.com (hereinafter referred as “Website”) and the use of various services that are provided by OffBeatUK. For the removal of doubts, it is clarified that by using this Website or by availing the Service(s) you constitute an acknowledgement and acceptance of these Terms of Use. If you do not agree with any part of these Terms of Use please do not use this website or avail our services.
In the instance if you decide to register on the website, you will be made to expressly agree to the terms of the terms of use agreement. OffBeatUK reserves the right to deny registration of any user if the user does not expressly assent to the terms of use agreement. OffBeatUK reserves the right to change or revise these terms of use agreement on this website. The changed/revised agreement shall be effective immediately after being posted on the website. Your use of the website after such revision or changes shall imply your acceptance to the changed/revised agreement.


WEBSITE

This website offers information and marketing materials provided directly by us or through third party sources. The website also allows you to purchase various packages for various trips and adventure activities organized by OffBeatUK.
The content provided by us on the website is the exclusive property of OffBeatUK and is protected by copyright, trademark and other laws as applicable in India. You, hereby acknowledge the content to be the intellectual property of OffBeatUK and are restrained from removing, changing or altering the same. You are hereby licensed to view the pages on a web browser. However, the license extends to your personal or official use of the website alone. Unless permitted expressly you may not republish, reproduce or redistribute the contents and services provided in the website or show or exploit the material provided in the website in public.


BOOKING AND PAYMENTS

You should not take any action based on information on the Website until you have received a confirmation of your booking. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase /booking within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
The packages made available by OffBeatUK on website are offered on ‘as is’ and ‘as available basis’. No modification or concessions can be made to the packages without the express consent of OffBeatUK. Furthermore, OffBeatUK gives no guarantees or warranties for the reliability, suitability or punctuality of the services provided under the packages opted by you through the website. The same are subjected to adjustments and modification depending on circumstances, including but not limited to, Acts of God, Road Blockages, delayed arrival, accidents and other circumstances beyond the control of OffBeatUK. Any extra cost that may arise due to the abovementioned circumstances shall be borne by the user alone. It is the duty of the user to verify and confirm that the contents of the website and the packages provided on the website meet the specific requirements of the user. Furthermore, it is the duty of the user to verify the itinerary provided for the specific package provided by OffBeatUK. The packages availed by the user shall be confirmed only after the payment of the complete cost of packages. The website provides various payment methods through third party gateways for the convenience of the users. The user shall avail of these mediums for payment at their own risk. OffBeatUK takes no responsibility for the risks and damages that may occur to the user by making use of these payment gateways.


CANCELLATION

If the user wishes to cancel any booking due to any reason whatsoever, the same shall be only valid if OffBeatUK is notified of the cancellation in writing on its official address, at least 15 days before the commencement of the trip or adventure activity. Any refund due to the user by OffBeatUK shall be subject to cancellation charges. Written cancellations will only be acknowledged if they are received by OffBeatUK on their official address on working days. Cancellation is processed only by email intimation. Please email any cancellation requests to: – cancellation@offbeatuk.com, cancellation request received on Sundays and public holidays shall be processed only on the next official working day.
All OffBeatUK Itineraries are based on information available at the time of planning and are subject to change. OffBeatUK reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which OffBeatUK or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. OffBeatUK reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever. OffBeatUK Reserves the right to change/amend the policies at any time and an updated copy of the cancellation policy is always available on our website. During the trip if the weather conditions change such that the trip cannot be continued safely and we have to cut the trip short or cancel, no refunds will be made. If Participant is unable to continue midway through a trip, no refund will be made for the rest of the trip and Participant will be liable for the costs of arrangement for return back to starting point. Once you’ve booked a trip the cancellation policy valid at the time of booking will be applicable for your trip. Any changes made to the cancellation policy after you’ve booked your trip will not be applied retrospectively In the event of any dispute courts of New Delhi shall have exclusive jurisdiction.


REFUNDS

The following refund shall be payable to the user in case of valid cancellation of a booking: If the cancellation request is received before 45 days from the commencement of the trip, the whole amount paid for the trip will be refunded. If the cancellation request is received within 30 to 45 days from the commencement of the trip or package 75% of the trip cost shall be refunded. If the cancellation request is received between 15 to 30 days from the commencement of the trip, 50% of the trip cost shall be refunded. In cases where the cancellation request is not received before 15 days from the commencement of the trip OffBeatUK shall not be liable to pay any refund.
Cancellation for booking made within 15 days of departure date will not be liable for any refund. The abovementioned refunds are subjected to deductions for any expenses that may have been incurred for hotel booking or transport etc, by OffBeatUK. In cases where the request for cancellation is received after the commencement of the trip or if the user voluntarily drops out of the trip for any reason whatsoever, OffBeatUK shall not be liable to pay any refund. Furthermore, no refund shall be payable by OffBeatUK for any of the service or facility provided by OffBeatUK in its packages, but not availed by the user. Further to above policy of Refund and Cancellation, user/traveller have to refer individual tour T&C which is available on Terms & Conditions section and same is visible while making booking and we also send the same to user when he or she book any tour.


RESPONSIBILITY OF THE USER

It is the duty of the user to verify the dates and itinerary of his travels for the trips organized by OffBeatUK. The adventure activities are designed to push the human body to its absolute limit and hence are full of hazardous and strenuous conditions and circumstances. Reasonable mental and physical fitness is imperative for a comprehensively enjoyable experience on the adventure activity. Fitness manuals are provided on the website which provides a detailed fitness plan for various adventure activities the user may wish to undertake, so that you can prepare for the activity accordingly. Furthermore it is the responsibility of the user to assess his fitness level and check the suitability of the adventure activity he wishes to undertake. OffBeatUK will not be responsible if the user finds the trek or the adventure activity to be beyond his physical and mental capabilities. If you suffer from any ailments and disabilities, that may hinder your enjoyment of the activity or which may pose risks when subjected to extreme conditions during the adventure activity, it shall be your sole responsibility to get proper medical checkup and opinion. Furthermore, if any precautions or measures are to be undertaken for your health and safety it is the sole responsibility of the user alone. OffBeatUK shall not be liable for any harm or damage that may befall you because of your inadequate physical, mental and medical preparation for the adventure activity. While undertaking a trip the luggage and personal effects are the sole responsibility of the user and the user will carry them at their own risk. When on the trip the users are required to behave in a manner acceptable and conducive to group travel. The user shall refrain of acting in any manner which may be socially or morally unacceptable and which may cause annoyance or discomfort for the fellow travellers or may endanger their life, person or possession. OffBeatUK reserves the right to terminate the adventure activity, without refund, of any user who may act in the manner aforesaid mentioned.


PHOTOGRAPH RELEASE

OffBeatUK reserves its right to take photographs of you during your participation of an adventure activity organized by OffBeatUK and to edit, alter, copy, exhibit and use the same, in whole or in part, in any form and manner, through any medium, in print, internet and social media, for promotion, publicity, advertisements, illustrations and web content. You hereby waive any and all rights to the photographs taken of you during the adventure activity and release and indemnify OffBeatUK, its directors, partners, agents and servants from all claims, demands and actions which may arise because of the use of those photographs.


DISCLAIMER AND WARRANTIES

OffBeatUK take extreme care that the content and the services provided in the website are precise, however some inaccuracies or deficiencies in the content and the services may occur.
OffBeatUK will endeavour to ensure that all the information provided by it is, to the best of its knowledge, correct. However, OffBeatUK or any of its listed experts neither warrants nor makes any representations regarding the quality, accuracy or completeness of the information or data. OffBeatUK or any of its listed experts makes no warranty, express or implied, concerning the website and/or its contents, and disclaims all assurances of fitness for a specific purpose and guarantees of merchantability in respect of services, including any liability, responsibility or any other claim, in respect of any loss, whether direct, indirect or consequential, to any User or any other person, arising out of or from the use of any such information.
To the extent OffBeatUK acts only as a facilitator of the Services which are being offered an rendered by third party Service Providers, it shall not have any liability whatsoever for any aspect of the arrangements between the Service Provider and the User as regards the standards, quality, fitness, merchantability, consequences of the use of the Services provided by the Service Providers. In no circumstances shall OffBeatUK be liable for the Services provided by the Service Provider.
Although OffBeatUK makes reasonable commercial efforts to ensure that the description and content in the TOS and on each pages of the Website is correct, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any User due to any information contained herein. Also, OffBeatUK is not the Service Provider and cannot therefore control or prevent changes in the published descriptions or oral representations, which are always based upon information provided by the Service Providers. OffBeatUK does not, by facilitating the Services to particular destinations, represent or warrant that travel to such destinations is without risk, and shall not be liable for damages or losses that may result from travel to such destinations. OffBeatUK does not, by facilitating the Services represents or warrants that the use of Service is without any risk, and shall not be liable for damages or losses that may result from User's use of Services. In no event shall OffBeatUK be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) the cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into through the Services; (c) unauthorized access to or alteration of the User's transmissions or data; (d) any other matter relating to the Services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with availing Services from OffBeatUK. Neither shall OffBeatUK be responsible for the delay or inability to use the Website or Services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained from OffBeatUK, whether based on contract, tort, negligence, strict liability or otherwise. Further, OffBeatUK shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Services that may occur due to technical reasons or for any reason beyond the control of OffBeatUK. The user understands and agrees that any material and/or data downloaded or otherwise obtained from Website/ OffBeatUK is done entirely at their own discretion and risk and they will be solely responsible for any damage to his/her/its computer systems or any other loss that results from such material and/or data.
These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. The maximum liability including consequential losses, damages or additional expenses whatsoever, on part of OffBeatUK arising under any circumstances, in respect of any Services availed by the User, shall be limited up to a maximum of the refund of total amount received by OffBeatUK from the User for availing the concerned Service less any cancellation, refund or others charges, as may be applicable. OffBeatUK holds no responsibility for any of the User Generated Content on the website. OffBeatUK neither warrants nor makes any representations concerning the quality or accuracy of the User Generated Content on the website. Additionally, OffBeatUK is not liable for any User Generated Content which may be deemed as vulgar, profane or harmful.


LIMITATION OF LIABILITY

The extent of liability, and the extent of remedy, with respect to the contents of the website and the services provided herein, or any breach of agreement shall be limited to the extent of the amount paid by the user for the information of service provided. To the extent of contents and information that is provided free of charge on this website, OffBeatUK will not be liable for any loss or damage arising out of that. OffBeatUK shall not be liable for any loss or damage arising directly or incidentally from the use of the website, its contents or the packages provided on the website or any loss suffered by the user in payments made through the website. It is imperative that the user assent to the participation form/waiver of rights/indemnity bond by affixing their signature before undertaking the adventure activity provided through this website by OffBeatUK. OffBeatUK reserves the right to refuse the user from participation in the adventure activity if the user refuses to assent to the participation form/waiver of rights/indemnity bond and OffBeatUK shall not be liable to make any refund for the same.


LINKS TO THIRD PARTY WEBSITES

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of OffBeatUK or the Website and OffBeatUK is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. OffBeatUK is not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. OffBeatUK is providing these links to the User only as a convenience, and the inclusion of any link does not imply endorsement by OffBeatUK or the website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.
OffBeatUK is not responsible for any errors, omissions or representations on any Linked Site. OffBeatUK does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on the information provided by the Linked Site.
The Website may contain third party advertisements. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such third party advertisements. OffBeatUK shall not be liable for any direct, indirect, consequential or punitive losses, damages, claims including attorney's fees incurred from the action or inaction of User by reliance in any information on such advertisements.


INDEMNITY

You hereby release, indemnify and hold harmless OffBeatUK and any of its directors, partners, officers, shareholders servants and agents from all liability, claims, damages cost and expenses, arising from breach of any obligations or warranties provided under this agreement, or from the use of the information, services and packages provided on the website.

You can Contact us
If you have questions about either this Terms and Conditions or your travel planning or purchases, kindly contact us at the following address:
OffBeatUK a product of V Care Trip Pvt Ltd.
B-257, Street Number 3,
Narwana Road, I.P.Extension,
New Delhi,
Delhi 110092, INDIA